Privacy Policy

Last updated: January 15, 2024

At LinkRadar ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at linkradar.io and use our backlink analysis services. Please read this policy carefully. By using our service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, as well as information generated through your use of our service.

Information You Provide

  • Contact information: Email address and full name, provided when you make a purchase
  • Payment information: Credit or debit card details, processed securely by Stripe and not stored on our servers
  • Domain data: Domain names or URLs you submit for analysis
  • Communications: Any information you provide when you contact our support team

Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, click patterns, and referring URLs
  • Device information: Browser type, operating system, screen resolution, and device identifiers
  • IP address: Used for security, fraud prevention, and general geographic analytics
  • Cookies: Small data files stored on your device to improve your experience (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your purchases and deliver backlink analysis reports
  • To send you transactional emails, including purchase confirmations and report download links
  • To respond to your inquiries and provide customer support
  • To improve and optimize our website, services, and user experience
  • To detect, prevent, and address fraud, security issues, or technical problems
  • To comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We do not use your email address for unsolicited marketing unless you have explicitly opted in to receive promotional communications.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Payment processor: Stripe, Inc. processes your payment information securely. Their privacy policy is available at stripe.com/privacy
  • Email delivery: We use third-party email services to deliver transactional emails such as report download links and purchase confirmations
  • Analytics: We may use analytics providers to help us understand how our website is used
  • Legal compliance: We may disclose information if required by law, court order, or governmental regulation

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure payment processing through Stripe with PCI-DSS compliance
  • Regular security reviews and updates to our infrastructure
  • Limited access to personal data, restricted to authorized personnel only

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

  • Essential cookies: Required for the basic functionality of our website, including checkout and payment processing
  • Analytics cookies: Help us understand how visitors interact with our website so we can improve it
  • Preference cookies: Remember your settings and preferences for future visits

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Transaction records are retained for 7 years for tax and legal compliance purposes
  • Email addresses associated with active memberships are retained until the subscription is cancelled
  • Generated reports are stored for 90 days after delivery to allow for re-downloads

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you
  • Correction: You may request that we correct inaccurate or incomplete data
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions
  • Portability: You may request a copy of your data in a structured, machine-readable format
  • Opt-out: You may opt out of promotional communications at any time by clicking the "unsubscribe" link in any email

To exercise any of these rights, please contact us at privacy@linkradar.io. We will respond to your request within 30 days.

8. International Data Transfers

Our servers are located in the United States. If you access our service from outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our service, you consent to such transfers.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on our website and update the "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@linkradar.io
LinkRadar
30 N Gould St Ste R
Cheyenne, WY 82001
United States